Services and Amenities
The Mary Catherine Bunting Center, Mercy's Main Hospital, is equipped with niceties to make a visit more comfortable, soothing and enjoyable. Complementing the elegant architecture and healing ambiance are a variety of services and amenities.
This new Center has been thoughtfully designed to enhance the care for our smallest patients - newborn babies and children - as well as the moms who deliver and nurture them.
Large patient rooms, equipped with advanced technologies, allow for an increased number of visitors - up to five in the Labor & Delivery and Mother-Baby Units and up to four in the NICU (Neonatal Intensive Care Unit). Patient rooms, including NICU rooms, are all private, home-like and comfortable. In addition to sweeping views of Baltimore from their room, patients and visitors have access to beautiful rooftop gardens and roomy waiting areas.
Expectant moms are provided with options during delivery including water births, and participation in one of Maryland's first public cord blood banking programs. Should the need arise, dedicated C-section rooms are located within the Labor & Delivery Unit. Following birth, mothers receive individual lactation counseling, patient education and access to television and entertainment.
The NICU is a Level III-B intensive care facility offering a full complement of specialists to treat even the most complex and high-risk conditions in newborns. Mercy offers the unusual setting of private rooms for NICU patients rather than one large nursery, creating a more personal, home-like environment to encourage bonding. In-room refrigerators are dedicated for breast milk storage.
The Ronald Gutberlet Pediatrics Department is an inpatient Pediatric Unit for infants through 16 years of age, offering spacious rooms, specialized children's menus as well as breakfast, lunch and dinner for one visiting parent, to minimize the time away from their child.
Nearly three times the size of patient rooms in Mercy’s old facility, rooms in The Mary Catherine Bunting Center feature a variety of amenities for patient and visitor comfort. Patients have access to a personal bathroom, a 32” flat screen television, personal safe, sofa with pull-out ottoman, built-in countertops, and a separate nursing station.
Virtually everything can be accessed from the patient's bedside. Patients can watch television, browse the Internet, view live services from the Mercy Chapel, and even call a nurse for assistance using the interactive "Get Well" multi-media system. There's also an education channel where patients can learn more about their personal medical procedures and condition.
The bathrooms are large and spacious and feature a special coating which essentially turns the bathroom into a basin for easy showering. Also, bathrooms are fitted with two nurse-call buttons should patients require assistance.
Each room features an observation window through which nurses can check on their patient's status without entering the room.
The Bunting Center features 15 large operating rooms with numerous technological advances and the latest medical/surgical equipment.
To keep OR floors clear, all lights and power supports have been mounted on the ceiling and are easily movable. Each OR has approximately the same layout, meaning doctors and nurses can locate equipment and materials quickly and easily.
To reduce the potential spread of infection, all the ORs are located on a single floor. Surgical supplies and equipment are kept in one area for easy access.
Doctors will have access to fluoroscopy through which they may obtain real-time moving images of a patient’s internal structures without a surgical opening. The fluoroscope is essentially an X-ray image intensifier equipped with a video camera which allows the images to be recorded and displayed on a monitor.
The Bunting Center features building-wide Wi-Fi for Internet access. Patients, visitors, and guests can access the internet to check e-mail, read the news, or for personal web browsing.
At Mercy visitors have access to three separate garages – Bunting, McAuley and Weinberg – each offering all-weather bridge access to the hospital campus. Valet parking is available for a fee. Self-parking is available at an hourly rate (patients should bring their parking stamp with them to their medical appointment for validation). The Bunting Garage, at Pleasant Street and Guilford Avenue, is open 24 hours a day, 7 days a week.
Named for Mercy’s Sister Elizabeth Anne Corcoran, now celebrating over 45 years as a Sister of Mercy, The Corcoran Cafe is located in the Center’s main lobby. The café serves drinks, sandwiches, and snacks and features its own brick oven for making homemade pizzas. The café is open to patients, visitors, and staff alike.
Being located in the heart of downtown Baltimore, The Bunting Center is within walking distance of a number of fine restaurants, cafes, coffee shops and bistros offering a wide selection from crepes to Thai to Indian to Irish pub fare.
A Lori’s Gift Shop may be found in the main lobby of The Bunting Center. Founded in 1981, Lori’s Gifts is the premier gift shop management company in the U.S., providing world-class hospital gift shops that make patients, guests, employees and volunteers feel welcome.
The gift shop in the McAuley Plaza will remain open as well for the benefit of patients, visitors and employees.
At The Bunting Center and throughout the Mercy campus, Mercy chaplains provide family and grief counseling for families whose loved one has died or is seriously ill. Mercy’s Pastoral Care team offers counseling and emotional/spiritual support, routinely and in crisis situations. Pastoral Care is available to people of all faiths and provides prayer support for patients, families and staff. Patients who are experiencing difficulties in coping with personal or family issues such as illness, depression, stress, substance abuse, and loss can find help through Mercy's Pastoral Care.
Phone and TV services can be accessed by your nurse once you arrive in your patient room.
The Sisters of Mercy believe that prayer can play a role in the healing process. Patients and visitors seeking a place of prayer and meditation may visit the Chapel of Light located on the main lobby level of the new Bunting Center. Available to people of all religions and faiths, the Chapel of Light is distinguished by 20-foot high clear glass walls containing hundreds of opaque nuggets of a variety of colors. Facing the outdoors, these walls fill the chapel with a rainbow of light when struck by sunlight. Those seeking counsel may find it through Pastoral Care. Mass and Communion services will continue to be held in the McAuley Chapel.